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Vezi oferta la libris.ronWhat can I say to a person who is angry, withdrawn, hopeless, in crisis, confused, or obstinate? How can I discuss and resolve problems in a way that preserves relationships and is consistent with my Christian values? How can I bring hope and solutions to situations that seem daunting? How can I convey the truth in love?In this story, Michael, Mariana, Katy, and Josh find the answer in the four steps of The L.O.V.E. Approach: Listen and Learn, Open Options, Vision and Value, and Extend and Empower. You follow their stories and observe as they learn each step. Then you can practice the steps yourself, either alone or with a partner. Then you listen as each of the characters uses the steps in a difficult dialogue with a person they care about (Michael's with his wife, Mariana with an employee, Katy with a young woman in her ministry group, and Josh with his son). Finally, you discover what has been transformed in their personal and professional lives as a result of using the 4 steps.The story is based on real people and situations known to the author, but particulars have been changed to protect confidentiality. In this book, you also practice the 4 steps (in special practice chapters), and have the opportunity to use them with another person, so you see for yourself how transformational they can be.In creating The L.O.V.E. Approach book, Peggy Hartshorn, Ph.D., draws on her professional communications expertise and 20 years background as a college Professor and her decades of
